Perryman Media Group

Terms and Conditions, Refund Policy, and Privacy Policy

Effective Date: July 3, 2026

Business Name: Perryman Media Group, LLC

Legal Entity: Perryman Media Group, LLC, a Texas limited liability company, operating in Harris County, Texas.
Contact Email: info@perrymanmediagroup.com

These Terms and Conditions, Refund Policy, and Privacy Policy govern the use of Perryman Media Group, LLC’s website, services, invoices, booking pages, payment links, proposals, contracts, retainers, creative services, photography, videography, drone and aerial services, media production services, marketing support, digital content, and related client engagements.

Perryman Media Group, LLC may be referred to in this document as “PMG,” “we,” “us,” or “our.” The person or business purchasing, booking, using, or receiving services from PMG may be referred to as the “client,” “customer,” “you,” or “your.”

By booking services, submitting payment, accepting a proposal, approving a quote, signing an agreement, using a payment link, receiving services, or otherwise engaging PMG, you agree to these Terms and Conditions, Refund Policy, and Privacy Policy.

Nothing in these policies is intended to waive, limit, or restrict any rights that cannot legally be waived under applicable law.

1. Terms and Conditions

1.1 Services Provided

PMG provides media, creative, branding, marketing, and production-related services, which may include:

Photography
Videography
Drone and aerial media
Real estate media
Business and brand content
Social media content
Event media
Promotional videos
Commercial media projects
Editing and post-production
Marketing support
Creative strategy
Retainer-based services
Monthly recurring media or marketing services
Contractor-supported production services
Other custom creative services agreed to in writing

Specific services, deliverables, timelines, prices, usage rights, and responsibilities will be listed in the applicable proposal, invoice, service description, booking confirmation, written agreement, or statement of work.

If there is a conflict between this general policy and a signed written agreement for a specific project, the signed written agreement will control for that specific project.

1.2 Client Responsibilities

The client agrees to:

Provide accurate project information.
Provide timely access to locations, people, products, properties, events, or materials needed for the project.
Obtain any required permissions, property access, venue approvals, talent permissions, model releases, parental consents, licenses, or approvals unless PMG expressly agrees in writing to handle them.
Ensure that locations are safe, accessible, prepared, and ready for production.
Ensure that products, rooms, properties, people, vehicles, merchandise, signage, and other project subjects are camera-ready.
Review drafts, previews, proofs, edits, and deliverables within the timeframe requested by PMG.
Provide clear and consolidated feedback during the revision period.
Pay all amounts due on time.
Avoid using PMG’s work in any unlawful, misleading, defamatory, deceptive, discriminatory, infringing, or harmful manner.

PMG is not responsible for delays, added costs, reduced quality, missed shots, incomplete work, or rescheduling caused by inaccurate information, lack of access, unsafe conditions, client delay, missing approvals, third-party interference, unprepared locations, weather, property restrictions, or a client’s failure to provide required materials.

1.3 Quotes, Proposals, and Pricing

Quotes and proposals are valid for the timeframe stated in the quote or, if no timeframe is stated, for 14 calendar days.

Prices may vary based on project scope, location, turnaround time, licensing needs, travel, number of deliverables, number of revisions, drone requirements, editing complexity, contractor support, equipment needs, client requests, and third-party costs.

Unless otherwise stated in writing:

Sales tax, processing fees, permit fees, location fees, parking, shipping, travel, lodging, contractor costs, and third-party costs are not included.
Additional services outside the original scope will be billed separately.
Rush services may require an additional fee.
Work does not begin until required payment, deposit, booking fee, or written approval has been received.
PMG may update pricing for future work, future billing cycles, future projects, or expanded services.

PMG may offer legacy, promotional, introductory, or relationship-based pricing at its discretion. Any reduced or protected rate applies only to the specific scope, service, and billing arrangement stated in writing. If the scope increases, services expand, deliverables increase, timelines accelerate, or additional work is requested, PMG may require a revised price.

1.4 Payment Terms

Payment terms will be stated on the applicable invoice, proposal, checkout page, booking page, payment link, or written agreement.

PMG may require full payment, a deposit, a booking fee, a monthly retainer, or recurring automatic payment before services begin.

Unless otherwise stated in writing:

Deposits and booking fees reserve PMG’s time, production capacity, contractors, and scheduling availability.
Deposits and booking fees are non-refundable once the time has been reserved, except where PMG determines otherwise or where required by law.
Final deliverables may be withheld until all balances are paid in full.
Late payments may result in paused services, delayed delivery, cancellation of future work, or collection activity.
PMG may charge reasonable late fees, interest, collection costs, attorney’s fees, and expenses to the maximum extent allowed by law.
Returned payments, failed payments, chargebacks, or disputed payments may result in suspended service.

The client agrees not to initiate a chargeback or payment dispute without first making a good-faith effort to resolve the issue directly with PMG.

1.5 Recurring Monthly Services, Retainers, and Automatic Payments

For monthly services, retainers, subscriptions, or recurring service arrangements, the client expressly authorizes PMG and its payment processor to charge the approved payment method on a recurring basis for the amount, frequency, and service described in the invoice, payment link, proposal, or written agreement.

Unless a written agreement states otherwise:

Monthly services renew automatically each billing cycle.
The client must provide at least 30 days’ written notice to cancel future billing.
Cancellation applies to future billing only and does not eliminate amounts already earned, billed, or due.
Once a monthly service period begins, that month’s fee is non-refundable except where PMG determines a refund is appropriate or where required by law.
PMG may suspend work if a recurring payment fails.
PMG may adjust pricing for future billing periods with written notice.
PMG is not required to continue work when payments are overdue.

By enrolling in a recurring service, the client confirms that they understand the billing amount, billing frequency, cancellation process, and refund limits stated in this policy or in the applicable agreement.

1.6 Scheduling, Rescheduling, and Access

Clients are responsible for being ready at the scheduled time and ensuring that the location, property, people, products, or event are prepared.

PMG may reschedule, pause, or cancel production due to:

Weather
Unsafe conditions
Lack of access
Client delay
Equipment failure
Emergency
Illness
Contractor availability
Drone restrictions
Airspace restrictions
Law enforcement or property restrictions
Venue restrictions
Circumstances beyond PMG’s reasonable control

If the client is late, unprepared, unavailable, or unable to provide access, PMG may charge a rescheduling fee, travel fee, waiting fee, cancellation fee, or additional production fee.

PMG is not responsible for missed shots, reduced production time, lower content volume, or incomplete coverage caused by client delay, event delay, guest delay, venue restriction, lack of preparation, or lack of access.

1.7 Drone and Aerial Services

Drone and aerial services are subject to weather, airspace, FAA rules, safety conditions, property restrictions, visibility, local requirements, equipment limitations, and pilot judgment.

Drone services will only be performed when PMG or its drone operator determines that the flight can be conducted safely and legally under applicable FAA rules, airspace restrictions, property restrictions, weather conditions, equipment limitations, and pilot judgment.

PMG does not guarantee that drone services can be performed on a specific date, at a specific altitude, from a specific angle, over a specific area, near people, near vehicles, near airports, over private property, or under restricted conditions.

PMG may require FAA airspace authorization, property permission, venue approval, additional scheduling time, or alternate arrangements before drone services can be performed.

PMG may refuse, delay, modify, or stop a drone flight if PMG or the drone operator determines that the operation is unsafe, unlawful, restricted, commercially unreasonable, or not in the best interest of the client, PMG, the public, or the operator.

If drone work cannot be completed for safety, legal, weather, airspace, equipment, or property-access reasons, PMG may offer a reschedule, alternate ground-based media, credit, partial adjustment, or other reasonable solution.

1.8 Independent Contractors and Production Partners

PMG may use independent contractors, subcontractors, freelancers, production partners, photographers, videographers, drone operators, editors, designers, assistants, or other qualified service providers to assist with client projects when PMG determines that additional support is appropriate.

PMG remains responsible for managing the client relationship and coordinating the project scope agreed to between PMG and the client. However, PMG is not responsible for delays, errors, omissions, misconduct, equipment failure, scheduling conflicts, or performance issues caused by third-party contractors, vendors, platforms, venues, or service providers outside PMG’s reasonable control.

All contractors engaged by PMG are expected to perform services professionally, follow applicable laws, respect client confidentiality, and comply with project requirements communicated by PMG.

PMG may replace, remove, reassign, or supplement a contractor when PMG determines that doing so is necessary to protect the project, client experience, safety, schedule, quality, or PMG’s business interests.

Clients may not directly hire, solicit, bypass, or separately engage PMG’s contractors, freelancers, photographers, videographers, drone operators, editors, assistants, or production partners for the same or substantially similar project without PMG’s written consent.

Unless otherwise agreed in writing, all project communications, approvals, payments, complaints, revision requests, scheduling questions, and delivery questions must go through PMG, not through PMG’s contractors or production partners.

1.9 Creative Direction and Revisions

PMG will make reasonable efforts to deliver work consistent with the agreed scope, creative brief, brand direction, and project requirements.

Unless otherwise stated in writing:

One round of reasonable revisions is included.
Revision requests must be submitted within 7 calendar days after PMG provides proofs, previews, drafts, or initial deliverables.
Revisions must be within the original scope.
Revision requests should be clear, consolidated, and specific.
New concepts, new direction, additional edits, new footage, new shoot days, new locations, additional versions, or changes requested after approval may require additional fees.
Failure to respond within the review period may be treated as approval.

PMG is not responsible for subjective dissatisfaction when the work reasonably matches the agreed scope, project direction, and approved creative approach.

1.10 Delivery of Final Work

Final deliverables will be provided through the method PMG chooses, which may include email, download link, client portal, cloud storage, file transfer service, or another delivery method.

Delivery timelines are estimates unless PMG expressly guarantees a specific deadline in writing.

PMG is not responsible for delays caused by:

Late client payments
Delayed feedback
Missing information
Additional revision requests
Contractor scheduling issues
Third-party platforms
Internet or technology issues
Weather or safety conditions
Client-requested changes
Events beyond PMG’s reasonable control

The client is responsible for downloading, saving, and backing up final deliverables after delivery.

1.11 File Storage and Retention

PMG is not a long-term file storage provider.

Unless otherwise agreed in writing:

PMG may delete raw files, unused files, working files, project files, and drafts 30 days after final delivery.
PMG may delete final deliverables 90 days after final delivery.
PMG is not responsible for maintaining client files indefinitely.
Requests to retrieve, re-upload, re-edit, resize, resend, or restore files after delivery may require an additional fee.

Clients should download and securely store all final deliverables promptly after delivery.

1.12 Ownership and Usage Rights

Unless otherwise agreed in writing, PMG retains ownership of all raw files, unedited footage, working files, project files, templates, drafts, concepts, processes, editing files, source files, methods, and proprietary materials.

After full payment is received, the client receives a limited license to use the final approved deliverables for the business, campaign, event, listing, brand, or purpose agreed to in writing.

The client may not:

Resell PMG’s work.
Claim PMG’s work as their own production work.
Transfer files to another business, agent, brand, publication, media outlet, or third party outside the agreed purpose without permission.
Edit, distort, manipulate, or use PMG’s work in a misleading or harmful way.
Use unpaid drafts, proofs, previews, watermarked files, rejected concepts, or unused materials.
Use deliverables before full payment unless PMG gives written permission.
Use final deliverables in a way that exceeds the agreed license or purpose.

If the client needs full copyright assignment, raw files, commercial licensing, paid advertising rights, broadcast rights, resale rights, third-party transfer rights, publication rights, or expanded usage rights, those rights must be purchased or agreed to separately in writing.

1.13 Contractor-Created Work and Rights

PMG may use contractors or production partners to create, capture, edit, or assist with project materials.

PMG will use reasonable efforts to obtain the necessary rights from contractors so that PMG can provide the final approved deliverables to the client under the usage license described in these Terms.

The client understands that PMG, not the individual contractor, is the client’s point of contact for rights, delivery, revisions, payment, scheduling, complaints, and project administration.

Unless otherwise agreed in writing, the client receives rights only to the final approved deliverables after full payment has been received. The client does not receive ownership of raw files, unedited footage, contractor working files, project files, editing files, drafts, rejected materials, or unused materials.

1.14 Raw Files

Raw files, unedited footage, project files, and working files are not included unless expressly stated in writing.

PMG may, but is not required to, offer raw files for an additional fee.

PMG may refuse to release raw files if doing so would compromise creative quality, client privacy, third-party rights, contractor rights, business confidentiality, intellectual property rights, licensing restrictions, or PMG’s workflow.

1.15 Portfolio and Promotional Use

Unless the client requests confidentiality in writing before the project begins, PMG may use final deliverables, behind-the-scenes content, project descriptions, client name, business name, logo, testimonials, and selected media for PMG’s portfolio, website, social media, marketing, proposals, case studies, and promotional materials.

PMG will use reasonable judgment and will not intentionally disclose confidential, sensitive, private, or embargoed information.

If a client requires confidentiality, non-disclosure, delayed posting, private delivery, or restricted portfolio use, that requirement must be communicated to PMG in writing before the project begins and may require a separate written agreement.

1.16 Client-Provided Materials

The client represents that they own or have permission to use all materials provided to PMG, including logos, images, video, music, trademarks, scripts, copy, documents, brand assets, testimonials, designs, products, property access, and third-party content.

The client agrees to indemnify and hold PMG harmless from claims related to client-provided materials, lack of permission, intellectual property infringement, privacy violations, inaccurate information, unauthorized use, or failure to obtain required releases or approvals.

1.17 Third-Party Platforms and Vendors

PMG may use third-party platforms, tools, software, contractors, payment processors, cloud storage services, editing software, scheduling platforms, marketing platforms, analytics tools, or other vendors to perform services.

PMG is not responsible for outages, policies, fees, delays, changes, security incidents, or failures caused by third-party platforms or vendors outside PMG’s reasonable control.

1.18 No Guaranteed Results

PMG may provide creative, media, branding, marketing, or promotional services. However, PMG does not guarantee:

Increased sales
Increased bookings
Increased revenue
Viral content
Social media growth
Specific engagement metrics
Listing sale results
Client acquisition
Publicity outcomes
Search engine ranking
Paid advertising performance
Business success

The client is responsible for how they use the deliverables and for their own business decisions, pricing, sales process, customer service, advertising, marketing execution, and follow-up.

1.19 Confidentiality

PMG and the client agree to use reasonable care to protect confidential business information shared during the project.

Confidential information does not include information that is publicly available, already known, independently developed, disclosed with permission, or required to be disclosed by law.

PMG may share confidential project information with contractors, vendors, editors, photographers, videographers, drone operators, advisors, and service providers when reasonably necessary to perform services, provided such information is shared for project-related purposes.

1.20 Professional Conduct

PMG reserves the right to refuse, pause, or terminate services if a client, guest, representative, contractor, vendor, venue representative, or third party engages in abusive, threatening, harassing, unsafe, discriminatory, unlawful, or unprofessional behavior.

If PMG terminates services due to unsafe, abusive, unlawful, or unprofessional conduct, PMG may retain amounts earned, costs incurred, and fees related to reserved time or completed work.

1.21 Limitation of Liability

TO THE MAXIMUM EXTENT ALLOWED BY LAW, PMG’S TOTAL LIABILITY FOR ANY CLAIM RELATED TO SERVICES, DELIVERABLES, WEBSITE USE, DELAY, CANCELLATION, ERROR, OMISSION, CONTRACTOR SUPPORT, OR DISPUTE SHALL NOT EXCEED THE AMOUNT THE CLIENT PAID TO PMG FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

PMG will not be liable for indirect, incidental, consequential, special, punitive, lost-profit, reputational, business interruption, lost-opportunity, or speculative damages.

Nothing in these Terms limits liability that cannot legally be limited.

1.22 Indemnification

The client agrees to defend, indemnify, and hold harmless PMG, its owners, officers, contractors, employees, agents, and representatives from claims, damages, costs, losses, liabilities, and expenses arising from:

Client-provided content or materials
Client misuse of deliverables
Unauthorized use of PMG’s work
Lack of required permissions, releases, or approvals
Inaccurate or misleading information provided by the client
Client breach of these Terms
Client violation of law or third-party rights
Client conduct at a location, event, property, or production site
Claims made by third parties appearing in or connected to the project

1.23 Force Majeure

PMG is not responsible for failure or delay caused by events beyond its reasonable control, including severe weather, natural disasters, illness, injury, death, labor disruption, power outage, internet failure, equipment failure, supply chain interruption, government action, legal restriction, emergency, unsafe conditions, civil unrest, transportation disruption, contractor unavailability, venue restriction, or acts of God.

1.24 Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas.

Before filing a claim, the parties agree to first make a good-faith effort to resolve the dispute informally by written notice.

If the dispute cannot be resolved informally, any lawsuit or legal proceeding shall be brought in a state or federal court located in Harris County, Texas, unless another venue is required by law.

PMG may seek immediate relief for unpaid invoices, intellectual property misuse, confidentiality breaches, contractor poaching, or unauthorized use of its work.

1.25 Updates to Terms

PMG may update these Terms from time to time. Updated Terms will be posted on PMG’s website or otherwise made available.

The version in effect at the time of booking, payment, or service engagement will generally apply to that transaction unless otherwise required by law or agreed in writing.

2. Refund, Cancellation, and Rescheduling Policy

PMG strives to provide a professional, fair, and transparent customer experience. Because PMG provides custom creative, media, production, marketing, and service-based work, refund eligibility depends on the type of service, timing of cancellation, work already performed, reserved production time, contractor commitments, and costs already incurred.

2.1 General Refund Rule

Unless otherwise stated in writing, PMG does not refund fees for completed work, delivered work, approved work, custom work, services already started, services already performed, reserved production time, contractor commitments, rush work, or costs already incurred.

Deposits, booking fees, retainers, and rush fees are generally non-refundable because they reserve PMG’s time, production capacity, contractors, and scheduling availability.

PMG may offer a reschedule, credit, partial refund, correction, revision, or other reasonable solution when PMG determines that such a solution is appropriate or when required by law.

2.2 Deposits and Booking Fees

Deposits and booking fees reserve PMG’s time, production resources, staff, contractors, and project availability.

Deposits and booking fees are non-refundable unless PMG cancels the service and is unable to provide a reasonable reschedule, substitute solution, credit, or alternative arrangement.

2.3 Client Cancellation

If the client cancels a scheduled service:

More than 48 hours before the scheduled service, PMG may allow one reasonable reschedule without penalty.
Less than 48 hours before the scheduled service, PMG may keep the deposit or charge a cancellation fee.
Same-day cancellations, no-shows, lack of access, or unprepared locations may result in forfeiture of the deposit and may require a new booking fee to reschedule.
If contractors, locations, equipment, travel, permits, or third-party services have already been reserved, the client may be responsible for those costs.

For large projects, events, travel-based work, contractor-supported productions, or custom productions, cancellation terms may be stricter and will be stated in the applicable proposal or agreement.

2.4 Rescheduling

PMG understands that legitimate scheduling issues happen. PMG may allow one reasonable reschedule when requested in advance.

Rescheduling is subject to availability. Additional fees may apply if the reschedule causes travel costs, contractor costs, location fees, equipment fees, rush work, overtime, lost production time, or other added expenses.

Weather-related or safety-related rescheduling, including drone rescheduling, will be handled reasonably and in good faith.

2.5 Refunds for Completed Work

Completed work is non-refundable.

This includes, but is not limited to:

Completed photo sessions
Completed video shoots
Completed drone flights
Delivered media
Edited files
Approved deliverables
Strategy sessions
Consultations
Retainer work
Monthly services already performed
Social media or marketing work already completed
Custom creative work
Research, planning, scripting, editing, or production work already performed
Contractor-supported production work already performed

If the client believes the work does not match the agreed scope, the client must notify PMG in writing within 7 calendar days of delivery. PMG will review the concern in good faith and may offer a reasonable correction, revision, partial credit, or other solution if PMG determines that the deliverable materially failed to match the agreed scope.

2.6 Dissatisfaction Based on Preference

Creative services involve professional judgment and subjective preferences.

A refund will not be provided solely because the client changes their mind, dislikes a creative direction they previously approved, prefers another style after the work is complete, no longer needs the work, expected a different business result, or does not achieve a desired sales, marketing, or engagement outcome.

PMG will make reasonable efforts to address concerns within the agreed revision process.

2.7 Monthly Retainers and Recurring Services

Monthly retainers and recurring services are billed in advance unless otherwise stated in writing.

Once a billing period begins, that month’s payment is non-refundable.

To cancel future billing, the client must provide written notice at least 30 days before the next billing date unless the agreement states a different cancellation period.

Failure to use the full amount of services available during a retainer period does not create a refund, rollover, or credit unless PMG agrees in writing.

2.8 PMG Cancellation

If PMG must cancel and cannot reasonably reschedule or provide an alternative solution, PMG may refund amounts paid for services not yet performed.

PMG is not responsible for consequential losses related to cancellation, including lost sales, lost opportunities, event costs, marketing costs, travel costs, venue costs, or third-party expenses.

2.9 Chargebacks and Payment Disputes

Clients agree to contact PMG first to resolve billing or service concerns before initiating a chargeback.

If a chargeback is filed for services that were properly booked, started, completed, delivered, or made available, PMG reserves the right to provide documentation to the payment processor, suspend future services, recover fees, and pursue unpaid amounts to the extent allowed by law.

2.10 How to Request a Refund Review

To request a refund review, email PMG at [Insert PMG Email] with:

Client name
Invoice number or booking reference
Service date
Amount paid
Reason for request
Supporting details or documentation

PMG will review the request in good faith and respond within a reasonable timeframe.

3. Privacy Policy

PMG respects the privacy of clients, website visitors, prospects, partners, and customers. This Privacy Policy explains how we collect, use, share, and protect personal information.

3.1 Information We Collect

PMG may collect the following categories of information:

Name
Business name
Email address
Phone number
Mailing address
Billing address
Payment information processed through third-party payment processors
Project details
Booking details
Property addresses or service locations
Photos, videos, logos, brand assets, and project materials provided by the client
Communication records
Website usage data
Device and browser information
IP address
Cookie and analytics data
Social media handles or public business profile information
Images, likenesses, voices, testimonials, or business content related to a project
Any information the client voluntarily provides

PMG does not intentionally collect more information than reasonably needed to provide services, communicate with clients, process payments, manage projects, improve operations, protect PMG, and comply with legal obligations.

3.2 How We Use Information

PMG may use personal information to:

Respond to inquiries
Provide quotes and proposals
Schedule services
Process payments
Deliver media and creative work
Manage client relationships
Communicate about projects
Send invoices, confirmations, reminders, and updates
Provide customer support
Improve services and website functionality
Maintain business records
Market PMG services
Display portfolio work where permitted
Prevent fraud or misuse
Comply with legal, tax, accounting, and regulatory obligations
Enforce agreements and protect PMG’s legal rights

3.3 Payment Information

PMG may use third-party payment processors, including Stripe or another provider, to process payments.

PMG does not intentionally store full credit card numbers or complete payment credentials on its own systems. Payment information is handled by the applicable payment processor according to that processor’s policies, terms, and security practices.

3.4 Contractors and Service Providers

PMG may share client information, project details, images, videos, addresses, brand assets, scheduling information, and related materials with contractors, freelancers, production partners, editors, photographers, videographers, drone operators, assistants, and vendors when reasonably necessary to perform services.

PMG expects contractors and service providers to use client information only for the purpose of completing assigned work and to protect confidential or sensitive project information.

PMG does not authorize contractors or service providers to use client information for their own unrelated marketing, solicitation, resale, or personal purposes.

3.5 Other Sharing of Information

PMG may share information with:

Payment processors
Scheduling platforms
Cloud storage providers
Email and communication platforms
Contractors and production partners
Accounting, legal, insurance, or business advisors
Technology vendors
Government authorities if required by law
Other parties with the client’s consent

PMG does not sell personal data. PMG does not knowingly sell sensitive personal data. PMG does not knowingly sell the personal information of children.

3.6 Cookies and Analytics

PMG’s website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve user experience, support marketing, and measure performance.

Users may be able to disable cookies through their browser settings. Some website features may not function properly if cookies are disabled.

3.7 Marketing Communications

PMG may send occasional marketing emails, updates, offers, newsletters, or business communications to clients, prospects, or individuals who have engaged with PMG.

Recipients may unsubscribe or opt out of marketing emails by following the instructions in the email or contacting PMG directly.

PMG may still send non-marketing messages related to active projects, payments, appointments, legal notices, or business transactions.

3.8 Client Media, Photos, and Videos

PMG may collect, create, edit, store, and deliver photos, videos, audio, likenesses, property images, business content, and other media as part of its services.

The client is responsible for obtaining necessary permissions from individuals, property owners, businesses, venues, employees, guests, customers, models, minors, or third parties appearing in or connected to the project unless PMG expressly agrees in writing to handle those permissions.

PMG may use final deliverables for portfolio or promotional purposes unless the client requests confidentiality in writing before the project begins.

3.9 Sensitive Information

PMG does not intentionally request highly sensitive personal information unless it is necessary for a project or legal/business purpose.

Clients should not send highly sensitive information through unsecured channels unless necessary.

Sensitive information may include precise geolocation data, government identification information, financial account information, children’s information, health information, biometric information, or other information protected by law.

PMG does not knowingly sell sensitive personal data.

3.10 Data Retention

PMG keeps personal information only as long as reasonably necessary for business, legal, tax, accounting, operational, project, portfolio, dispute-resolution, and compliance purposes.

Unless otherwise agreed in writing:

PMG may delete raw files, working files, project files, drafts, and unused materials 30 days after final delivery.
PMG may delete final deliverables 90 days after final delivery.
PMG may retain invoices, contracts, communications, payment records, tax records, and business records for longer periods as needed for legal, tax, accounting, dispute-resolution, or compliance purposes.

Clients are responsible for downloading and backing up final deliverables after delivery.

3.11 Data Security

PMG uses reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of storage, transmission, website operation, or electronic communication is completely secure. PMG cannot guarantee absolute security of information transmitted electronically.

3.12 Children’s Privacy

PMG’s website and services are not directed to children under 13.

PMG does not knowingly collect personal information from children under 13 without appropriate consent.

If PMG learns that it has collected such information without required consent, PMG will take reasonable steps to delete it.

For projects involving minors, the client is responsible for obtaining parental, guardian, school, venue, or organizational consent unless PMG expressly agrees in writing to handle that process.

3.13 Texas Privacy Rights

Texas residents may have certain rights regarding personal data, including the right to request access, correction, deletion, portability, and opt-out of certain processing activities where applicable.

To submit a privacy request, contact PMG at [Insert PMG Email] with the subject line: “Privacy Request.”

PMG may need to verify the identity and authority of the person making the request before responding.

PMG may deny, limit, or delay a request where allowed by law, including where information must be retained for legal, security, tax, accounting, contractual, fraud-prevention, dispute-resolution, or operational reasons.

If PMG denies a privacy request, the requesting person may appeal by emailing [Insert PMG Email] with the subject line: “Privacy Appeal.”

3.14 Do Not Sell or Share Sensitive Data

PMG does not knowingly sell personal data or sensitive personal data.

If PMG ever changes its practices in a way that involves selling personal data, selling sensitive personal data, or using personal data in a materially different way, PMG will update this Privacy Policy and obtain consent where required by law.

3.15 Third-Party Links

PMG’s website, emails, invoices, or communications may contain links to third-party websites, platforms, or services.

PMG is not responsible for the privacy practices, security, content, terms, or policies of third-party websites or services.

3.16 Changes to This Privacy Policy

PMG may update this Privacy Policy from time to time. Updates will be posted on PMG’s website or otherwise made available.

The “Effective Date” above will show when the policy was last updated.

3.17 Contact PMG

For questions about these Terms, the Refund Policy, or the Privacy Policy, contact:

Perryman Media Group, LLC
Email:info@perrymanmediagroup.com

4. Payment Link and Checkout Acceptance Language

PMG may use the following language on invoices, proposals, checkout pages, booking pages, and Stripe payment links:

By submitting payment, I confirm that I have read and agree to Perryman Media Group, LLC’s Terms and Conditions, Refund Policy, and Privacy Policy. I understand that deposits, booking fees, completed work, custom work, recurring service periods, and services already performed may be non-refundable as described in the policy. I also authorize Perryman Media Group, LLC and its payment processor to charge my selected payment method for the services, recurring payments, or invoices I approve.

5. Contractor Network Notice

PMG may use the following short notice in proposals or client communications when contractor support may be used:

Perryman Media Group, LLC may use qualified independent contractors, production partners, photographers, videographers, drone operators, editors, or assistants to support client projects when needed. PMG remains the client’s primary point of contact for scheduling, project coordination, payment, revisions, delivery, and client service.

Acknowledgment

By using this Website, booking services, or submitting payment, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.